I forgot my password

If you have forgotten your password, you can reset it.

To reset your password, you’ll need to access the email account used to register with RapidDirect. We’ll send you another email verification code to this email address in order to complete the process of resetting your password.

Be sure to use a unique password not associated with other websites.

Once you have chosen a new password, you should be able to log into your RapidDirect account. If you cannot log in, you may need to contact us.

If you receive the ‘This account does not exist’ message, your initial registration may have been unsuccessful. Try making a new account, or contact us if you have existing quotations or orders with RapidDirect.